Terms of Service

    Effective Date: January 2025

    By accessing or using the Website (www.cleanleads365.com) and either our data cleaning ("Data Cleaning") or services for purchasing leads ("Lead Purchase") (collectively, "Services") you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services. Clean Leads 365 ("we", "us", "our") provides business-to-business data cleaning, enrichment, and validation services to help improve the quality of your lead and contact data as well as access to leads.

    Eligibility

    You must be at least 18 years old to use the Services. You represent and warrant that you are using the Services for lawful business purposes only and not for any personal, family, or household use. The Services are intended for business users; use of the Service for personal, consumer, or illegal purposes is prohibited.

    Description of Services

    Clean Leads 365 provides Data Cleaning by utilizing tools and services to clean, update, enrich, and validate B2B contact information. We process business contact data (such as names, business email addresses, phone numbers, job titles, and company information) using public, licensed, and user-provided data sources. Our goal is to improve the accuracy and completeness of your lead lists and contact records. We do not perform any credit, employment, or insurance screening, and our data is not intended for purposes covered by consumer reporting laws. Clean Leads 365 provides Lead Purchase services to give you the ability to purchase leads which have been verified, scrubbed for Do-Not-Call numbers, and exclusive to you.

    Permitted and Prohibited Uses

    You agree to use the Services in compliance with all applicable laws, including U.S. regulations on marketing communications (e.g. CAN-SPAM Act for email, TCPA for phone calls, and similar laws in other jurisdictions). Prohibited uses include:

    • Spam and Unsolicited Messaging: You may not use our Services to send unsolicited marketing or promotional messages (including email, text messages, or calls) in violation of CAN-SPAM, TCPA, or other anti-spam/call laws. Users are responsible for honoring unsubscribe requests and adherence to all applicable federal, state, or local Do-Not-Call registries.
    • Robocalls or Automated Dialing: You may not use phone numbers obtained through our Services to make telemarketing calls, including through the use automated telemarketing calls in violation of the TCPA or related regulations.
    • Illegal or Fraudulent Activities: You may not use the Services to facilitate any illegal, fraudulent, or abusive activity. This includes any activity that violates criminal law, fraudulently misrepresents your identity or intent, or intends to harms another person or entity.
    • FCRA and Other Restricted Uses: You shall not use any information from the Services for purposes regulated by the Fair Credit Reporting Act (FCRA) or similar laws. In particular, you may not use data obtained via Clean Leads 365 to determine an individual's eligibility for credit, insurance, employment, housing, or government benefits. Our data is intended for B2B sales and marketing use only.
    • Technical Abuse: You may not attempt to circumvent any usage limits or security measures of our Services (e.g. by scraping, reverse-engineering, or hacking). You may not introduce malware or malicious code.
    • Data Sharing/Sale: You may not sell, rent, sublicense, or distribute Clean Leads 365 data or the Services to third parties, except as expressly permitted by us in writing.

    Any violation of these rules is grounds for immediate suspension or termination of your account. Should your account be suspended or terminated, we are under no obligation to refund any payments received from you for the access to the Services.

    Clean Leads 365 does not provide legal, tax, or compliance advice. Any information or data we provide is for informational purposes only and does not constitute legal or professional advice. You are solely responsible for ensuring that your use of the data provided to you and the Services complies with all applicable laws and regulations. We encourage you to consult legal counsel if you have questions about your compliance obligations.

    Data Accuracy Disclaimer

    Our Services are provided on an "as is" basis. All data and information are made available solely for informational purposes. We do not guarantee the accuracy, completeness, or usefulness of any data. You acknowledge that errors or omissions may exist, and any reliance on data from our Services is at your own risk. Clean Leads 365 expressly disclaims any liability for data errors, and you agree to verify information independently before acting on it.

    User Data Ownership and Licensing

    You retain all rights, title, and interest in the data you upload or submit to our Services ("User Content"). You own your User Content. By using our Services, you grant Clean Leads 365 a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, and transmit your User Content as reasonably necessary to provide and improve the Services. This license allows us to store, process, and display your data solely for service purposes. We do not claim ownership of any User Content you upload. We will not disclose your proprietary or confidential information to third parties except as provided in these Terms or with your consent.

    Third-Party and Public Data Disclosure

    Our data and enrichment processes may incorporate information obtained from publicly available sources and third-party data providers. We do not compile or supply consumer credit reports or other sensitive records. We do not sell or license your uploaded User Content or personal information. Data we acquire from third parties is used under license or public domain usage. Unless explicitly agreed in writing, we will not provide your data to other customers or third parties. Any enhancements we provide to your User Content come from licensed or public sources. We comply with privacy laws for any personal information in our database.

    Intellectual Property

    Clean Leads 365 and its licensors retain all intellectual property rights in the Services, including the platform, software, website, logos, and proprietary features. You may not copy, modify, distribute, sell, or lease any part of our Services or attempt to extract its source code. Our Terms do not grant you any ownership of the Services or its underlying intellectual property. Any suggestions or feedback you provide become our property to use without restriction. You must respect all copyright, trademark, and other proprietary notices.

    Payment Terms (No Subscriptions / No Refunds)

    All sales are final. We do not provide refunds for any reason.

    Our Services are provided on a pay-per-use basis. We do not offer recurring subscriptions or automatic renewals. All fees for services are due as stated in the order or invoice, and you agree to pay promptly. If an order is declined or a chargeback occurs, we may suspend access until payment is made. You are responsible for all applicable taxes and duties related to your purchase.

    Limitation of Liability

    To the fullest extent permitted by law, Clean Leads 365's total liability arising out of or related to these Terms or the Services will not exceed the amount of fees you paid to us in the three (3) months immediately preceding the claim (or $100, whichever is greater). In no event will we, our officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages of any kind (including lost profits, lost data, or business interruption) arising from your use of or inability to use the Services. We also disclaim any implied warranties (including of merchantability, fitness for a particular purpose, or non-infringement). The above limitations will not apply where prohibited by law; in such cases, our liability will be limited to the maximum extent permitted by applicable law.

    Indemnification

    You agree to defend, indemnify, and hold harmless Clean Leads 365 and its employees, officers, agents, and affiliates from and against all claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from or related to: (a) your use of the Service, (b) your violation of these Terms or any laws, or (c) any data or content you upload or transmit. We will notify you of any claim where indemnification is sought, and you must cooperate in the defense. This indemnity obligation will survive termination of these Terms.

    Termination

    We may suspend or terminate your access to the Service at any time, without notice, if you breach these Terms or engage in prohibited conduct. Upon termination, your license to use the Service ends, but your other obligations under these Terms will continue. You may terminate your account by ceasing all use and notifying us at info@cleanleads365.com. If we terminate due to your breach, you remain responsible for any unpaid fees. Upon any termination, all rights granted to you under these Terms cease, and you must discontinue use of the Service.

    Governing Law

    These Terms will be governed by and construed in accordance with the laws of the United States of America, without regard to conflicts of law principles. Any legal action relating to the Services must be brought in state or federal court located in the United States, and you consent to personal jurisdiction there.

    Changes to Terms

    We may revise these Terms at any time. When changes are made, we will post the updated Terms on our website or notify you by email. The "Effective Date" above will reflect the effective date. Your continued use of the Services after any changes indicates your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Services.

    Contact Information

    For any questions or notices regarding these Terms, please contact our legal department at info@cleanleads365.com.